Return & Refund Policy

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Thanks for shopping at Core iD. If you are not entirely satisfied with your purchase, we're here to help.

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Returns

You have 30 calendar days -starting from their delivery date- to return an item from the date you received it.

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To be eligible for a return, your item must be unused and in the same condition that you received it.

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Your item must be in the original packaging and an RMA must be obtained prior shipping back.

If an item is defective we will replace the item at no cost to you, in other cases you are responsible for the shipping costs.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

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Shipping costs are not refundable, only returned items will be refunded.

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You will receive the credit within 3-14 days, depending on your card issuer's policies.

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For questions & concern, please don't hesitate to contact us.